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Unleashing business growth through exceptional customer experience

Recently, Volante hosted a webinar that brought together payment experts to discuss the latest trends, best practices, and innovative strategies that create a cohesive omnichannel experience that delights customers, streamlines operations, and boosts performance. This is the first in a two-part series summarizing the main points of the discussion.

Woman on smartphone rating a positive customer experience

Fireside chat: Exploring the state of instant payments legislation in Italy and across the EU

Peter Larsson

Peter Larsson, Nordic Business Development & Pre-sales Lead, Volante Technologies

Volante’s Peter Larson sat down with Gianluca D’Imperio, UniCredit, and Alessandro Impellizzeri, CBI, to discuss the current state of instant payments in the Italian market and the EU.

Making a difference, one paw at a time: A Volanteer’s tale of compassion

Natalia Vergara

Natalia Vergara, Corporate Marketing Manager, Volante Technologies

I recently had the opportunity to engage in a heartwarming volunteer activity that touched the lives of some of the most vulnerable beings in our society: caring for abandoned dogs and cats. 

Is FedNow a CBDC? [+ Other questions, answered]

Vinay Prabhakar

Vinay Prabhakar, Chief Marketing Officer, Volante Technologies

There’s been quite a bit of confusion around the relationship between the FedNow Service and CBDCs — we’re here to clear the air.

Leveraging ISO 20022 transformation: Moving beyond a compliance mindset

Sashi Mundhra

Sashi Mundhra, Regional Lead – Solution Consulting, EMEA, Volante Technologies

While compliance remains a driving factor in the ISO 20022 transformation, it's crucial for financial institutions to recognize and capitalize on the vast business opportunities it offers.

The FedNow® launch: A leap into the future of fintech

Nadish Lad

Nadish Lad, Global Head of Strategic Business, Volante Technologies

The service delivers instantaneous fund transfers and operates beyond regular banking hours, defying the lags traditionally associated with such transactions.

Why European financial institutions need modernization to meet customer demands

Subramaniam Ramachandran

Subramaniam Ramachandran, Director, Payments Practice - EMEA, Volante Technologies

In recent years, digital transformation has become both one of the biggest challenges and opportunities for financial institutions across Europe.

Payments as a product

Payments as a product: Elevating customer experience beyond instant payments in the Middle East

Ahmed Marouf

Ahmed Marouf, Vice President - MENA Regional Head, Volante Technologies

While instant payments growth in the Middle East appears to be a net positive for consumers, it also poses considerable challenges to regional banks and FI's.

FedNow testing is here: U.S. banks begin transacting on instant payment network ahead of July launch

Deepak Gupta

Deepak Gupta, EVP Product, Engineering & Services, Volante Technologies

But while the window of early adoption may be closing, there are plenty of actions that institutions can take right now to prepare for the launch.

Addressing the market’s growing need for smart routing

Anoop Basavarajaiah

Anoop Basavarajaiah, Director Pre-sales: Americas, Volante Technologies

How embedded preprocessing and smart routing can benefit your payments modernization journey.

The six top payments modernization challenges for financial institutions

Dan Pilling

Dan Pilling, Executive Advisor, Volante Technologies

The banking industry is undergoing a massive transformation in the payments space, yet the challenges that banks face remain consistent.

Payments modernization in the Middle East: A critical transformation strategy

Vijay Oddiraju

Vijay Oddiraju, CEO and Co-founder, Volante Technologies

Over the past decade, banks in the Middle East have become increasingly focused on digital transformation. Taking a payments-first approach is almost certainly the fastest, most efficient way to realize a full spectrum of benefits.

Why product portfolio diversification is critical for EU financial institutions

Subramaniam Ramachandran

Subramaniam Ramachandran, Director, Payments Practice - EMEA, Volante Technologies

Product portfolio diversification should be understood as a critical component of any financial institution’s broader modernization strategy.

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