Community Blog

Covid-19: An update for our community

25 March 2020
by Vijay Oddiraju, Co-Founder and Chief Executive Officer

As a global organization, Volante has been closely monitoring the developments around COVID-19 at all our office and customer locations. As always, the health and safety of our customers, partners, and employees remains our top priority. 

We recognize that you depend on Volante’s solutions and services for mission-critical financial operations, and that these operations must continue without disruption. We would like you to be aware that we have taken a number of measures to maintain the high standards of support and customer service that you have come to expect from us:

  1. Conducted a business impact assessment and invoked our business continuity plan for pandemic events
  2. Equipped and trained our staff to work from home where required, so that your access to Volante resources is uncompromised
  3. Allocated backup support personnel to shadow the main support team to ensure continuity of critical services
  4. Directed our delivery managers to assess any impacts on project delivery and communicate these to all stakeholders
  5. Provided virtual / digital / remote access options for situations which would normally be handled by travel and in-person meetings
  6. Placed travel restrictions on employees in affected regions, and mandated self-quarantine of those returning from travel
  7. Made hand sanitizers, masks, and other materials available in all our facilities to conform to prevailing health directives

We also would like to assure you that we will provide all product releases, program deliveries, patches, compliance and support updates etc. as per communicated schedules. 

We know that to preserve the resilience of your business, we must preserve the resilience of ours, and we take the trust you've placed in us very seriously. We will continue to provide updates to you, as needed, in the coming days and weeks. 

If you have any questions, please contact your Volante representative, email us at support@volantetech.com, or reach out directly to me or the extended Volante management team – we are here for you. 

Sincerely, 

Vijay Oddiraju,

CEO, Volante Technologies

Vijay Oddiraju
Co-Founder and Chief Executive Officer

Vijay Oddiraju

Vijay is Volante’s CEO and one of the company's three co-founders. Vijay began his career in Oracle's consulting division, and then followed his entrepreneurial instincts to launch companies like GlueBeans, NextSet, and Volante.

Vijay Oddiraju

Recent blog posts

11 March 2020

Volante named a Leader in IDC Marketscape for integrated payments providers

Volante Technologies is proud to have been named a Leader in the IDC Marketscape: Worldwide Integrated...

by Editorial

02 March 2020

Finextra Global Impact Study: Payments, 2020 and Beyond

The payments industry is going through a profound transformation. Market participants are under...

by Editorial