Key customer implements Proof of Concept within one week, resulting in immediate approval by ICG’s board as the solution for all customers
NEW YORK, LONDON, DUBAI, MEXICO CITY, 12 December 2013 – Volante Technologies, a global leader in the provision of financial data integration tools, today announced the addition of another key client in Latin America, Imágenes Computarizadas de Guatemala, S. A.
Imágenes Computarizadas de Guatemala (ICG) is a prominent Market Infrastructure that acts as a bank draft administrator for Clearing House, Automated Clearing House (ACH), and SWIFT. In July 2013, reacting to a surge in demand for client access to SWIFT, ICG purchased a solution designed to help with the integration and transformation of messages for SWIFT communication. After a series of unexpected delays and increased customer anxiety, ICG resorted to a re-evaluation of alternative solutions which could facilitate client onboarding.
Volante Technologies is known for its easy-to-use, fast and innovative data-mapping tools. Clients can use Volante to onboard other third-party institutions within three months, in what would normally take other providers nine months. Additionally, Volante’s solutions can easily map new requirements brought about from changing regulations. The Volante solutions are both scalable and efficient, enabling businesses to focus on growth rather than technology transformation and integration.
I was extremely impressed with the demonstration of Volante Technologies’ solution, when I saw it in July. It reflected a well-designed and fast-acting integration mapping tool that would help financial institutions handle the most complex data integration and management challenges. It left a lasting impression, and when our current provider couldn’t meet our customer’s timing for onboarding, we were eager to reassess the Volante solution. Within one week, Volante completed a POC (Proof of Concept) with a key customer of ours. During the process, the Volante team met with both our technical team and the customer’s technical team, ensuring we had a workable solution from all of our stakeholders.
Experiences like these remind us why our customers say that our global support teams are exceptional. They demonstrate our fast onboarding capabilities. Our solutions bring together simplicity, functionality and speed, and they offer options that are not matched by other data management technology providers. They are proof that we remain focused on our corporate vision of identifying and overcoming our customers’ communication and business challenges. Additionally, ICG is now completely independent from us. We only needed to train them once with their first customer, and since September they have on-boarded customers on their own, each taking only two to three weeks.