Did you know? 1 out of 4 bank customers will consider changing banks if they are not satisfied with their digital payment experiences.

Banks have evolved to become digital enterprises. The financial services industry is moving on from the concept of “transformation”—the shift to online and electronic services— and entering a new era of constant evolution. Technology innovations are enabling new products, business models, and customer channels with unprecedented speed. Institutions cannot afford to think about change as a one-time, or even periodic, event.

Volante has teamed up with IDC to bring you the latest in payments research. Dive into several important trends behind the changing market landscape of financial services.

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