Banco del Bajío (BanBajío), one of Mexico’s leading and fastest-growing banks, embarked on a comprehensive digital transformation to enhance its payments infrastructure and deliver superior customer experiences. Collaborating with Volante Technologies, BanBajío implemented a cloud-native Payments as a Service (PaaS) solution, resulting in a tenfold improvement in payment processing speeds and a significant increase in digital transaction volumes.
About BanBajío
Founded in 1994 and headquartered in León, Guanajuato, BanBajío offers a wide array of financial products and services to individuals, small and medium-sized enterprises (SMEs), corporations, and government entities. As of 2024, the bank operates approximately 306 branches across 29 Mexican states. BanBajío has prioritized serving micro, small, and medium enterprises, as well as the agri-food sector, establishing itself as a multi-regional bank with a strong presence in key economic areas.
The challenges that BanBajío faced
In pursuit of its 2025 strategic plan, BanBajío aimed to modernize its payments infrastructure to meet the growing demand for digital services and real-time processing. The bank’s existing systems were not equipped to handle the increasing volume and variety of digital transactions, leading to inefficiencies and potential customer dissatisfaction. To remain competitive and attract more customers requiring diverse and high-volume transactions, BanBajío needed to overcome these technological limitations.
How Volante helped BanBajío
BanBajío partnered with Volante Technologies to deploy its cloud-native PaaS solution, enabling the bank to offer faster and more efficient bulk payment options. By leveraging Volante’s APIs, BanBajío streamlined the orchestration and processing of a growing number of payments, achieving a tenfold improvement in processing speed. This enhancement allowed portal services such as digital payroll and bulk transfers to be processed quickly and securely, regardless of data size.
We selected Volante because of their ability to help us adapt to the major challenges of payments modernization. This means that we will be able to attract more customers, who require a greater variety and quantity of transactions, through innovation.
Roberto Hernández de Hita, Chief Transformation Officer, Banco del Bajío
Achieving remarkable results in digital transformation
The collaboration between BanBajío and Volante led to significant advancements in the bank’s digital capabilities.
Building a foundation for future innovation and growth
With Volante’s scalable and agile platform in place, BanBajío is well-positioned to introduce additional mass payment services and continue its trajectory of digital innovation. The modernized payments infrastructure not only enhances current operations but also provides a robust foundation for adopting future technologies and meeting evolving customer demands.
The Volante difference
Volante Technologies played a pivotal role in BanBajío’s payments modernization journey. By providing a cloud-native, API-driven PaaS solution, Volante enabled BanBajío to overcome legacy system limitations and achieve remarkable improvements in processing efficiency. This partnership underscores Volante’s commitment to empowering financial institutions with innovative solutions that drive digital transformation and enhance customer experiences.
Volante Technologies
Volante Technologies serves as the trusted payments modernization partner to over 150 financial businesses of all sizes worldwide. Our cloud-native payments as a service solutions and low-code financial platform give our customers the freedom to evolve and innovate at record speed.
