Overview

One of the most prominent commercial banks in the U.S. innovation economy partnered with Volante Technologies to accelerate onboarding for over 1,000 corporate clients. By leveraging the Volante Payments Platform, the bank reduced manual effort, improved integration timelines, and elevated the customer experience for high-growth businesses across technology, healthcare, and venture capital. 

About the bank

This commercial bank is a division of a top 20 U.S. bank holding company, known for its deep alignment with the innovation ecosystem. It provides commercial and private banking services to technology startups, high-growth companies, and the venture capital firms that support them. With a presence in major innovation hubs across the U.S., the bank is recognized for its tailored treasury solutions and client-centric approach, helping the world’s most promising innovators scale their operations securely and efficiently.

Evolving customer needs and growing integration complexity 

As the bank’s client base grew, so did the complexity of onboarding. Each corporate customer brought a unique combination of ERP systems, file formats, and payment preferences. This made standardization difficult and strained internal teams with high volumes of custom integration work. Onboarding delays hindered customer satisfaction and made it harder for the bank to keep up with rising demand in a fast-moving market. 

To maintain its leadership position in the innovation sector, the bank needed to dramatically reduce onboarding times while supporting a wide range of connectivity and payment formats. 

Why Volante

The bank selected the Volante Payments Platform, a cloud-native, low-code SaaS solution built for speed, automation, and agility. The platform offered native support for a wide array of file standards and APIs, as well as a visual format designer that allowed internal teams to accelerate onboarding without relying on extensive code or vendor change requests. 

Volante’s iterative implementation approach enabled the bank to modernize rapidly while minimizing disruption—delivering faster time-to-value and creating a foundation for long-term scalability. 

Accelerating corporate client onboarding

By adopting the Volante Payments Platform, the bank replaced manual onboarding processes with automated, reusable templates that could accommodate the diverse needs of corporate clients. Integration efforts that once took weeks could now be completed in days, with fewer internal handoffs and faster testing cycles. 

The result was a significant improvement in onboarding speed and customer satisfaction. Treasury teams could focus more on relationship-building and value-added services, while corporate clients could gain faster access to payment processing capabilities tailored to their systems.

Achieving measurable results 

The results speak for themselves. The bank successfully onboarded over 1,000 corporate clients using the Volante platform, reducing manual integration workloads and accelerating time to revenue. Corporate customers experienced faster access to treasury and payments services, while the bank reinforced its reputation as a digital-first innovator in commercial banking.

• $33B in transaction value processed with 200+ corporate clients
• 1,000+ corporate customers onboarded using the Volante Payments Platform

The Volante difference

The Volante Payments Platform empowered the bank to reimagine how corporate clients are onboarded, accelerating integration without compromising flexibility or control. With low-code configuration, broad format support, and scalable cloud-native architecture, Volante enabled the bank to simplify complexity and deliver results quickly. 

By partnering closely with the bank’s internal teams, Volante ensured rapid success and positioned the institution for continued innovation. Today, the bank stands as a model for how financial institutions can modernize onboarding and treasury services to meet the demands of the digital economy.