A global survey based on over 300 banks and payment service providers
The Big Survey is an annual research report produced by Finextra, in collaboration with Volante Technologies, that looks at the key payment modernization priorities of banks globally.
Commenced in 2021, the report interviews over 300 senior bankers from across the globe each year to sense-check ongoing priorities within payments modernization.
The results of each year’s interviews are analysed and compiled into “The Big Survey”, providing insights into what global bankers are thinking, where they are putting their resources, and how they are navigating the ever-shifting regulatory and economic environments in which they operate.
We hope you find the report insightful.
of banks expect to increase their budget for payments modernization in the coming year.
of respondents do or will leverage a cloud-based payments infrastructure.
cited use of vendor provided (PaaS), an almost fourfold increase (364%) from last year.
of bankers state they are only delivering the minimum capabilities required for ISO compliance, or not at all.
of bankers state they are only meeting the minimum requirement for domestic instant payments, or not at all.
This webinar featuring experts from Mastercard and HSBC, highlights the findings from the Finextra and Volante survey and the need for partnerships, cloud-facilitated A2A payment applications, and payments-as-a-service.