Global bank: accelerating ISO 20022 migration at scale with Volante Technologies
Overview
One of the world’s largest global transaction and payments services banks set out to simplify the complexity of mandatory ISO 20022 migrations across more than 50 countries. With a broad international footprint and a vast network of payment gateways, the bank required a unified solution to modernize its clearing operations and meet regulatory deadlines without disrupting service to clients.
By partnering with Volante Technologies, the bank became the first to adopt a fully unified ISO 20022 migration model across all markets. This strategic collaboration enabled faster onboarding of payment schemes, enhanced compliance and operational resilience, and ultimately improved the client experience globally.
About the bank
This multinational bank has a presence in more than 50 countries and plays a vital role in powering global commerce and financial flows. As a top-tier transaction banking provider, the institution supports corporations, financial institutions, and government entities with cross-border payments, cash management, and liquidity services.
With one of the most expansive global footprints in the industry, the bank is constantly evolving its infrastructure to deliver secure, compliant, and innovative solutions to clients operating in complex and regulated environments.
The challenges that this bank faced
In preparation for ISO 20022’s global mandates, the bank faced significant challenges. It needed to roll out ISO 20022 clearing solutions across multiple jurisdictions—all under strict regulatory timelines—while ensuring zero impact to live transactions and service-level commitments.
The diversity of local market requirements, paired with more than 30 existing payment gateways, made it difficult to find a single solution that could scale, translate, and comply globally. At the same time, the bank needed to maintain customer trust by continuing to offer high-quality disbursement and transaction services without disruption.
How Volante helped
Volante Technologies delivered a tailored Payments Platform factory model to simplify the bank’s migration and enable global consistency. This cloud-native solution supported over 30 market gateways and delivered translation and enrichment services to meet ISO 20022 requirements at scale.
The platform enhanced data quality for downstream processes, including sanction screening, AML monitoring, reconciliation, and regulatory reporting—ensuring end-to-end integrity in payment processing.
Volante’s APIs simplified connectivity and streamlined onboarding for new markets and schemes, enabling rapid expansion across jurisdictions. The first payment gateway was delivered in just six weeks, setting the pace for subsequent rollouts across regions.
Achieving measurable results
With Volante’s platform in place, the bank met all customer deadlines and regulatory milestones without impacting transaction volumes or service levels. The unified migration approach simplified what would have otherwise been a complex, fragmented initiative.
The enhancements delivered measurable improvements in user experience while also strengthening internal controls and operational agility. This centralized approach not only reduced duplication but also gave the bank the flexibility to adapt to future innovations easily.
Building a foundation for global innovation
This modernization effort is more than just compliance—it lays the groundwork for long-term agility and service innovation. With Volante’s extensible platform, the bank can now onboard additional clearing systems, support richer payment experiences, and respond to future regulatory shifts with speed and confidence.
Volante’s solution also unlocks the potential of ISO 20022’s rich data model, allowing for improved analytics, automation, and value-added services in the future.
The Volante difference
Volante Technologies proved to be a strategic partner in the bank’s transformation. With deep domain expertise and a cloud-native platform purpose-built for modern payments, Volante delivered a solution that addressed both immediate regulatory needs and long-term business goals.
Using this technology will allow us to simplify the complexity of mandatory ISO 20022 migrations across the many markets in which we operate. We will be able to serve our clients even better by catering to their complex needs.
Chief Information Officer, Global Services Division
By delivering rapid results, reducing operational complexity, and creating a platform for global scale, Volante helped this institution transform ISO 20022 compliance into a strategic advantage—proving once again why it’s the trusted partner for global banks navigating the future of payments.
